Privacy Policy
Last updated: January 2024
Who We Are
We are a professional manufacturer and designer of iron greenhouses and garden structures with 18 years of experience. Our website address is: https://irongreenhouses.com. We specialize in creating high-quality garden greenhouses, Victorian greenhouses, glass greenhouses, swimming pool greenhouses, luxury wedding conservatories, and garden gazebos for clients in Europe and North America.
Information We Collect
Business Inquiries: When you submit an inquiry through our contact forms, we collect your name, company information, email address, phone number, and project details to provide you with customized solutions.
Quote Requests: For project quotations, we may collect technical specifications, project location, timeline requirements, and budget information to deliver accurate proposals.
Communication Records: We maintain records of our business communications to ensure quality service and project continuity.
How We Use Your Information
- To respond to your business inquiries and provide product information
- To prepare and deliver customized project proposals and quotations
- To communicate about ongoing projects and provide customer support
- To send relevant product updates and industry information (with your consent)
- To improve our products and services based on your feedback
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze website traffic. These cookies help us understand how visitors interact with our site and improve our services. You can control cookie preferences through your browser settings.
We may use analytics tools to track website performance and user behavior for business improvement purposes. This data is anonymized and used solely for internal analysis.
Data Sharing and Protection
Third-Party Sharing: We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers who assist in our business operations under strict confidentiality agreements.
Security Measures: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
International Transfers: As we serve clients in Europe and North America, your data may be processed in different jurisdictions. We ensure appropriate safeguards are in place for international data transfers.
Data Retention
We retain your business information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related communications are typically retained for 7 years for business and legal compliance purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access to your personal information we hold
- Correction of inaccurate or incomplete data
- Deletion of your personal data (subject to legal requirements)
- Restriction or objection to processing
- Data portability
- Withdrawal of consent where applicable
GDPR Compliance
For our European clients, we comply with the General Data Protection Regulation (GDPR). We process your data based on legitimate business interests, contractual necessity, or your explicit consent. You have the right to lodge a complaint with your local data protection authority.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: info@you-fine.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)
Response Time: We aim to respond to all privacy-related inquiries within 48 hours